Air and Ocean Export Operator Job at Freight Appointments, Chicago, IL

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  • Freight Appointments
  • Chicago, IL

Job Description

Air & Ocean Export Coordinator

Location: Chicago, IL

Company: Freight Appointments (on behalf of a global freight forwarder)

About the Role

Freight Appointments is partnering with a well-established international freight forwarder in Chicago to hire an experienced Export Coordinator (Air & Ocean). This role is ideal for someone who enjoys working in a fast-paced logistics environment and can confidently manage shipments from start to finish while keeping customers informed and satisfied.

Key Responsibilities

  • Manage end-to-end export shipments across air and ocean (A–Z)
  • Prepare and review all export documentation (HAWB/MAWB, HBL/MBL, commercial invoices, packing lists, etc.)
  • Coordinate with airlines, steamship lines, warehouses, truckers, and overseas agents
  • Ensure compliance with TSA regulations and international shipping requirements
  • Track shipments and provide proactive updates to customers
  • Troubleshoot delays and resolve issues quickly and efficiently
  • Handle billing, file costing, and ensure shipment profitability
  • Maintain accurate and up-to-date records in internal systems

Requirements

  • 2+ years of export experience within a freight forwarding environment (air and/or ocean)
  • Strong knowledge of export documentation and compliance procedures
  • Familiarity with TSA regulations (air) and ocean shipping processes
  • Experience working with carriers, vendors, and international agents
  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a high-volume environment
  • Proficiency in logistics systems and Microsoft Office

Preferred

  • DG Certified (IATA)
  • Experience with AES filings
  • Cargowise or similar system knowledge
  • Exposure to both air and ocean shipments

What’s on Offer

  • Competitive salary + bonus potential
  • Full benefits package (medical, dental, vision)
  • Clear opportunities for career growth
  • Collaborative, team-oriented environment

Job Tags

Work at office, Overseas

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