Job Description

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

Responsibilities and Duties

Business Reporting 

• Division reports: Prepare and analyze division reports, including but not limited to the Daily Deposit Tracker, Outgoing Wires Tracker (with Business Intelligence), W8 and US Patriot Act report, Issue resolution and investigation tracker, and the download and delivery of Daily GL Statements.
• Master client contact list: Maintain and update the master client contact list and account loading

Conferences & Business Presentations

• Agenda preparation: Responsible for the preparation of agendas for IDB, IMF, and Felaban Conference
• Material preparation: Support in the preparation of materials (pitch books, reports) for internal and external meetings and conferences in coordination with Marketing of external presentations

Customer Service Support

• Deliver high-quality client service by leading the end-to-end investigation of customer inquiries, proactively researching and analyzing issues, escalating to appropriate stakeholders, and coordinating cross-functional follow-up to ensure timely resolution and closure of cases.

Onboarding & Maintenance

• Prepare and compile documentation necessary for the onboarding of Institutional & Corporate relationships in coordination with Relationship Managers, Associates, and BSA/Compliance in a timely and self-reliant manner and provide maintenance. Coordinating with C&I Business Officer to solve any pending issues with customers and/or BSA to complete goals established by Business. 

Nostro Account Management and Customer Due Diligence Requests 

• Compliance and KYC requests: Manage compliance and KYC requests and any maintenance on Nostro Accounts, providing requested items in a timely manner. Manage, alongside the Business Officer, all maintenance and updates on Bradesco Bank’s Nostro accounts. Responsible for providing all KYC due diligence document requests for institutional clients
• The analyst will provide customer service support to Relationship Associates and Relationship Managers when needed, assisting them in resolving client issues and ensuring smooth operations.

LIF Preparation for Loan Disbursement Packages:

• Loan disbursement: Prepare Loan Information Forms (LIF) for loan disbursement packages, ensuring all required documentation is complete and accurate. Coordinate with relevant departments to gather necessary information and facilitate the timely disbursement of loans.

C&I General Department Duties 

Credit: Prepare CAMs as needed.

Document maintenance: Maintain the C&I Document Bank and support maintenance requests. Ensure all client account documentation is maintained and accurately digitally filed.

Coverage: Provide coverage to Relationship Associates during business volume peaks and for vacation coverage.

Projects: Independently manage assigned projects, seeking guidance when necessary and completing them within the given time frame

COMPLIANCE ADHERENCE

Responsible for following a risk-based approach to BSA Compliance within the Division, including, among others, Know Your Customer, EDD, high risk classification, and account/client monitoring.

• Ensure a high level of customer satisfaction while adhering to Bank’s Anti Money Laundering Procedures stipulated and required by the BSA department and Bradesco Bank’s and Investments’ policies, procedures, auditing, and regulatory requirements.

Experience and Skills: 

Computer literate with knowledge of standard word processing, spreadsheet, and database programs. Ability to effectively complete multiple projects simultaneously, managing time and resources to ensure work is completed efficiently and within established timeframes. Business writing skills and experience. Strong analytical and problem-solving skills. S elf-stater, Detail and Service Oriented, Collaborative team player with initiative and drive.

Education and Experience: BA Degree in Business, Finance, Accounting, related field or any combination of education, training, and a minimum of 3-year International Banking experience or related field that will provide the required knowledge, skills and abilities.

Language Skills: Fluent in Spanish and English with excellent written/Verbal skills in both languages.

Bradesco Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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