Our client is seeking a Director of Events & Hospitality to lead the operations and strategic evolution of a large-scale events and hospitality program at their New York City headquarters. This is a unique leadership opportunity to shape unified, scalable, and data-driven teams that support a dynamic organization committed to operational excellence and exceptional guest experiences.
This role will oversee two established teams responsible for ~200 events annually and daily hospitality operations. Events range from intimate executive dinners to large-scale conferences and gatherings, primarily hosted onsite with occasional offsite events. In addition, the role oversees a comprehensive hospitality program including 20+ pantries and an onsite dining program serving 400+ meals daily.
The ideal candidate is a strategic leader with 10–15+ years of experience managing complex event programs, hospitality operations, and high-performing teams. Success in this role requires balancing exceptional service standards with operational efficiency, scalable systems, and strong cross-functional collaboration.
Location: New York, NY (Onsite) - 5 days in office
Compensation: $168,000 – $195,000 base salary + strong benefits
Key Responsibilities
• Lead and develop an Events team of 10+ professionals and a 12-person Hospitality team
• Oversee the planning and execution of 200+ annual events ranging from small meetings to large conferences
• Design and implement a scalable, organization-wide events strategy
• Develop standardized processes for budgeting, vendor management, logistics, and guest experience
• Partner closely with internal teams including Facilities, Security, Procurement, Contracts, and AV
• Oversee daily hospitality operations including 20+ office pantries and a 240-seat dining program
• Manage vendor relationships, contract negotiations, and annual budgeting for events and hospitality
• Define and track metrics to evaluate event success and drive continuous improvement
Qualifications
• 10–15+ years of progressive experience in event management and hospitality operations
• Proven leadership experience managing large in-house teams and external vendors
• Experience overseeing multiple concurrent events of varying scale and complexity
• Strong financial management experience including budgeting, forecasting, and contract negotiation
• Excellent stakeholder management and cross-functional collaboration skills
• Proficiency with event management platforms, CRM systems, and Microsoft Office
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