Legal Department Manager Job at JBN & Associates, Grand Rapids, MI

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  • JBN & Associates
  • Grand Rapids, MI

Job Description

COMPANY OVERVIEW:

Founded in 2010, our client is a mid-sized multi-state debt collection law firm focused on fast, high-quality recovery services for creditors. They combine legal expertise with a business-driven, tech-forward approach to maximize efficiency and client returns.

POSITION OVERVIEW:

We are seeking a dynamic and experienced Legal Department Manager to oversee the day-to-day operations, ensuring efficiency, compliance, and performance across the departments. This role is critical in driving process improvements, managing resources, and supporting the firm’s strategic growth.

RESPONSIBILITIES:

  • Leadership and Staff Management: Skilled in supervising teams, setting goals, coaching performance, and handling staffing needs.
  • Administrative and Operational Coordination: Strong in organizing daily workflows, managing schedules, maintaining compliance, preparing operational reports, and researching KPIs.
  • Communication: Excellent at addressing inquiries, resolving complex issues, and collaborating effectively across teams.
  • Process Improvement and Compliance: Ability to implement procedures, monitor quality, ensure data security, and drive continuous improvements.

QUALIFICATIONS:

  • Bachelor’s degree preferred, not required.
  • Minimum of 10 years of total experience
  • Minimum of 5 years of leadership or management experience
  • Strong leadership, organizational, and problem-solving skills.
  • Tech-savvy with experience in performance tracking tools.

Job Tags

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