Job Description

Job Title: Practice Consultant

Location: Woodland Hills, CA (Onsite – Full Time)

Compensation: $35 to $45 per hour

Position Overview

We are seeking a dynamic and relationship-driven Practice Consultant with experience in the U.S. legal industry to join our team in Woodland Hills, CA. This role is ideal for someone with a background in legal services, law firms, or legal technology who also possesses strong sales acumen and exceptional interpersonal skills.

The Practice Consultant will be responsible for managing and growing a portfolio of clients , ensuring long-term client satisfaction, retention, and expansion of services. The ideal candidate excels at building trusted relationships, communicating effectively with legal professionals, and identifying opportunities to strengthen client partnerships.

Key Responsibilities

• Manage and maintain a portfolio of legal industry clients , serving as the primary relationship contact.
• Develop strong, long-term relationships with clients to ensure high satisfaction, retention, and engagement .
• Identify opportunities to grow and expand client accounts through additional services, solutions, or strategic guidance.
• Conduct regular check-ins, meetings, and consultations with clients to understand their needs and provide tailored recommendations.
• Act as a trusted advisor to law firms and legal professionals, leveraging knowledge of the legal industry.
• Collaborate with internal teams to ensure smooth onboarding, service delivery, and issue resolution.
• Maintain accurate records of client interactions, opportunities, and portfolio performance.
• Proactively address concerns and resolve issues to maintain strong client relationships.
• Meet or exceed portfolio growth and retention goals .

Qualifications

• Previous experience working in the U.S. legal industry (law firm, legal services, legal technology, or related field).
• You must have a sense of urgency, this is not a laid back roll.
• Strong sales, client development, or account management experience .
• Exceptional relationship management and interpersonal skills .
• Excellent verbal and written communication skills .
• Ability to build trust and credibility with legal professionals.
• Strong organizational skills and ability to manage multiple client relationships simultaneously.
• Proactive, results-oriented, and highly professional.

Preferred Qualifications

• Experience in client success, account management, or consulting roles within the legal sector .
• Proven track record of client retention and portfolio growth .

Work Environment

• Full-time onsite position located in Woodland Hills, California .
• Collaborative, professional environment focused on delivering high-quality service to clients in the legal industry.
• Occasional travel to visit clients in-person is required

Compensation

• Hourly wage: $35 to $45 per hour, depending on experience and qualifications.
• Medical benefits
• 401K

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