Job Description

At First Light Casino, excitement, entertainment, and community all come together. As a proud enterprise of the Mashpee Wampanoag Tribe, First Light Casino is more than a gaming destination — it’s a cultural landmark and economic driver for the region.

Whether you are joining our team as a slot attendant, cage cashier, cleaning staff, or security personnel, you'll become part of a diverse, customer-focused environment dedicated to excellence. We prioritize respect, integrity, and teamwork, and we are committed to providing every guest with a memorable experience.

As a team member, you'll be expected to provide outstanding service, uphold regulatory standards, and contribute to a safe and enjoyable atmosphere for all patrons and fellow employees. You’ll also have opportunities for growth, training, and advancement within a dynamic and fast-paced industry.

Responsibilities:

• Access Control : Monitor and manage access into the casino and all restricted zones. Verify credentials, grant or deny entry, and maintain secure environments at all times.
• Cash Transfer Security : Provide vigilant escort and oversight during all internal transfers of funds. Ensure secure transportation protocols are followed at every step.
• Post Coverage : Perform duties as assigned—standing, patrolling, or seated—in high-visibility and sensitive locations throughout the facility.
• Rapid Response : Respond immediately to backup requests, alarms, or incidents. Collaborate seamlessly with internal teams to resolve disruptions quickly and professionally.
• Key Management : Strictly monitor and secure all facility and office keys. Maintain accurate logs and protocols to safeguard access control.
• Incident Documentation : Prepare detailed, timely reports on unusual incidents, security breaches, suspicious behavior, and resolved situations. Deliver clear, factual content to support internal records and regulatory compliance.
• Training & Meetings : Attend mandatory security briefings, policy updates, and skills development sessions. Stay informed about evolving protocols, casino operations, and safety procedures.

Qualifications:

• Minimum High School Diploma required
• Valid Security Officer license preferred
• Proven experience in security, law enforcement, or a casino environment is preferred
• Strong observational skills and the ability to remain calm under pressure
• Excellent communication and written-reporting abilities
• Trustworthy with a high level of integrity and professionalism
• Ability to stand for extended periods and perform regular patrols
• Able to work nights, weekends and holidays. Night could extend until 2 AM or as needed
• Must be at least 21 to apply.

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