IT Support Specialist Job at Dexian, Pittsburgh, PA

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  • Dexian
  • Pittsburgh, PA

Job Description

The company is seeking a highly skilled and customer-focused IT Support Specialist to join their team. This role is responsible for providing hands-on technical support across multiple locations, ensuring seamless IT operations for end users. The ideal candidate brings strong troubleshooting expertise, excellent communication skills, and a proactive approach to problem-solving.

Required Qualifications

  • 5–7 years of experience in IT Support or related field
  • Strong experience supporting Windows environments
  • Hands-on experience with computer installation, configuration, and troubleshooting
  • Experience supporting printers and basic IT infrastructure
  • Proficiency with Active Directory (user management, access control, group policies)
  • Experience using Jira or similar ticketing systems
  • Familiarity with ITIL frameworks and change management processes
  • Excellent communication, interpersonal, and customer service skills

Preferred Qualifications

  • Experience supporting distributed or field-based teams
  • Prior experience in construction, engineering, or similar industry environments

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Tags

Worldwide

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