Job Description

** THIS IS NOT A ROLE WITH FORCEBRANDS**

Account Manager – Foodservice Channel

A fast-growing, profitable, multi-channel DTC specialty food and wellness company is looking for an Account Manager to join its team. This company has evolved from a small market business into a modern e-commerce and omni-channel brand known for high-quality snacks, ingredients, and wellness products. This role will play a key part in expanding and strengthening relationships within the Foodservice channel.

The Role

The Account Manager will own and grow a portfolio of Foodservice customers, managing both existing relationships and strategic new opportunities. Rather than operating as a traditional outbound sales role, this position acts as a channel expert, responsible for developing strong partnerships, driving repeat business, and identifying opportunities to increase value across accounts. Working closely with leadership, the Account Manager will focus outreach efforts on the most strategic customer segments while maintaining strong margins and long-term account health.

What You’ll Do

• Own and manage a portfolio of Foodservice accounts with responsibility for growth, retention, and profitability
• Build strong relationships with customers while driving reorder cadence, upselling opportunities, and long-term loyalty
• Collaborate with Sales Leadership to refine channel strategy, customer segmentation, and whitespace opportunities
• Partner with cross-functional teams including Business Development, Finance, Operations, Merchandising, Customer Experience, and Food Safety to deliver seamless customer experiences
• Maintain accurate CRM documentation and share customer insights, trends, and opportunities with leadership
• Evaluate opportunities strategically, prioritizing high-margin and high-impact business
• Provide regular updates on account performance, pipeline activity, and potential blockers

What You’ll Bring

• 3–5 years of experience in account management, sales, or customer success, ideally within Foodservice, CPG, or a related industry
• Demonstrated success growing and retaining customer accounts while maintaining strong margins
• Strong business acumen with the ability to understand and interpret account-level P&Ls
• Excellent communication and relationship-building skills across multiple stakeholders
• Highly organized with experience using CRM systems and managing structured outreach workflows
• Solutions-oriented mindset with the ability to balance customer needs with company priorities
• Strategic thinker who thrives in fast-paced, high-growth environments
• Solid understanding of the Foodservice channel

Compensation & Benefits

• Base salary: $150,000–$160,000 + annual bonus
• Comprehensive benefits package including 401(k) with company match
• Paid parental leave
• Opportunity to join a profitable, high-growth business with a strong market presence

If you’re excited about building long-term partnerships and driving growth within the Foodservice channel, this could be a great opportunity to make a meaningful impact in a rapidly scaling company.

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